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What we do


We are the operational team of Newpharma, Belgium's 1st online pharmacy and winner of many e-commerce awards.

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What we do


We are the operational team of Newpharma, Belgium's 1st online pharmacy and winner of many e-commerce awards.

 

WE POWER NEWPHARMA

One of the largest and most appreciated e-commerce websites in Belgium

Newpharma is an online pharmacy based in Belgium and active in 12 European countries.

Created in 2008, it is now a major e-commerce site in Belgium, turning more than 25 million euros in 2015 and with an annual growth of 50% on average.

Newpharma has won the title of "Best Belgian E-Shop" 4 times between 2009 and 2015: once as the best startup, once as the best cross-border e-shop and twice as the overall winner in all categories.

 

Customer-driven

Newpharma has been recognized many times because of websites and services that are meeting users' expectations, thanks to:

  • Multiple domains and languages
  • Country-based personalisation for pricing, promotions, payment and shipping
  • More than 10 secure payment methods
  • Over 30.000 products classified in many categories
  • etc.
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IT'S MORE THAN JUST A WEBSITE

Website Management

Newpharma's websites reflect the company image.

That's why they are managed and optimized everyday to give the best user experience.

This includes all frontend and backend aspects of the websites

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(e-)Marketing

A creative e-Marketing team boosts awareness and sales of Newpharma thanks to dedicated specialities:

  • SEO
  • SEA/AdWords
  • Social Media
  • User Experience
  • Emailing & Loyalty
  • Content editing
  • Web design
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Logistics

Behind the websites, a dynamic logistics team handles all orders placed by customers on Newpharma's websites.

It goes from stock management to order preparation and shipment.

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Customer Support

An efficient and proactive customer support team replies to our customers' needs everyday.

Customer satisfaction is the center of our interests.

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How we do it


We believe in 4 things: logic, responsibilityagility and collaboration.

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How we do it


We believe in 4 things: logic, responsibilityagility and collaboration.

OUR GUIDING PRINCIPLES

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Think logically

We always work with good sense and logic in order to develop constructive ideas. New concepts are constantly challenged before being launched.

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Be responsible

We give project owners real responsibilities and autonomy  to meet planned objectives.

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Do it in agile

We use an agile process to better work with each other, to be reactive and adaptive, and to improve our processes and skills.

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Collaborate

We encourage strong collaboration, both among each other and with our colleagues in Romania, to get the most out of our team.

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Who we are


We are a team dedicated to doing good work while having fun together!

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Who we are


We are a team dedicated to doing good work while having fun together!

OUR TEAM

We are a growing team of about 50 passionate people working together and having fun!

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About 20 Employees
(Marketing, Customer Support, Purchase, Accounting, HR and IT)

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About 20 Workers
(Logistics: reception, stocking, picking, dispatching, orders preparation, packing, shipping)

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5 Pharmacists and Assistants

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3 Managers

SMARTVALUE'S
BACKGROUND

In 2008, Newpharma was created by two complementary partners to launch the very first online pharmacy in Belgium.

SmartValue Belgium started his adventure a few years later to manage operations of Newpharma.

These two companies are now linked hand in hand, SmartValue being the operational side of the business and Newpharma the storefront.

In our nearly 10 years of existence, we have grown from a small startup to a major e-commerce site in Belgium and active throughout Europe.

Today, Newpharma is a healthy company with a turnover reaching more than 25 million euros (2015) and an average yearly growth of 50%.

We are ready to extend our team!

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Careers


Looking for a new job opportunity? Meet your next challenge here!

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Careers


Looking for a new job opportunity? Meet your next challenge here!

BENEFITS OF WORKING WITH US

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Doing it the most efficient way

That's why we work with the agile workflow for a self-organising team. This is reflected in the way:

  • We give real responsiblities to project owners
  • We continuously create new customer-minded features
  • We regularly improve the way we work together, both within our project owners and the rest of the team
  • We plan clear objectives and deadlines for each project
 

Being part of a cool team

Our team cultivates a friendly and dynamic work environment, through:

  • Open and informal communication
  • Regular feedback meetings
  • Monthly activities
  • Team building events
  • Birthday cakes for each birthday
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Focusing on professional development

We invest in individuals to create a better team:

  • In-house and external trainings
  • Books and magazines subscriptions
  • Yearly evaluations
  • Individual goals aligned with the team & company strategy
  • Competitive and motivating salary determined by skills and efforts
 

JOIN US NOW!

We are hiring for the following positions:

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Contact


Get in touch with us now!

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Contact


Get in touch with us now!

HOW TO REACH US

Contact information

Phone: +32 4 240 67 10
info@smartvalue.be

Address: 

Rue du Charbonnage 10 b2
4020 Wandre (Liège)
Belgium

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